DarkThreat vs ZeroFox

Evaluation checklist: questions to ask any dark web monitoring vendor

Whichever tools are on your shortlist, put the same questions to every vendor and ask for answers in writing. Comparing like-for-like answers is the fastest way to see real differences.

1. 01Which source types do you cover?

   Ask about dark web forums, marketplaces, paste sites, Telegram and other chat channels, infostealer logs and ransomware leak sites. Headline source counts are hard to compare between vendors, so ask for example findings tied to your own domains.

2. 02How fresh is the data, and how far back does it go?

   Find out how long it typically takes for newly posted data to appear as an alert, and how much historical data you can search when investigating an older incident.

3. 03How are false positives and duplicates handled?

   Old breaches are often re-posted under new names. Ask how recycled dumps, duplicate records and unrelated keyword matches are filtered before an alert reaches your team, and whether you can tune the rules.

4. 04What context comes with each alert?

   A useful alert shows where the data was found, when it was first seen, which accounts or assets are affected and what to do next. Ask to see a real alert, not a slide.

5. 05Which integrations are included in the plan you would buy?

   Confirm which alert channels, SIEM, SOAR and ticketing integrations are part of your plan, which cost extra, and whether setup requires a professional services engagement.

6. 06What takedown or remediation support is offered?

   Some vendors handle takedown requests in-house, some through partners and some not at all. Ask what is included, what costs extra and what realistic outcomes look like.

7. 07What are the contract terms?

   Check whether monthly billing is available, the minimum term, renewal and notice periods, and the cancellation and refund terms before you commit.

8. 08Is pricing published, and what drives the cost?

   Ask whether pricing is public and which factors change it, such as the number of domains, users, monitored assets or add-on modules.

9. 09How is our data retained and handled?

   Ask how long your watchlists and findings are kept, where they are stored, who can access them, and whether you can export or delete them when the contract ends.

10. 10What does the trial include?

    Confirm the trial length, whether a credit card is needed, and which features and how many assets are included, so you evaluate the product you would actually buy.

DarkThreat's answers on trial and pricing: a 7-day free trial with no credit card required, and plans from $288/month. See pricing for current plans.

Frequently asked questions